Los Angeles, CA
All case studiesCase study · Bass Pro Shops

Bargain Cave: one home for every Bass Pro Shops deal

Gave bargain shoppers a single sale and clearance destination that drove 11.7% of all orders by day two

Responsive designE-commerceUsability testing
Bargain Cave sale and clearance page on a desktop monitor
11.7%of all site orders came through Bargain Cave on its second day
My role
UX/UI designer and usability tester
Timeline
Bass Pro Shops, 2018–2020
Scale
  • 37,853 visits on day two
  • Every sale and clearance product on the site
Tools
  • Sketch
  • Usability testing
Platform
Responsive web
01 · Why I started

Shoppers hunting for deals had nowhere to find them, and we were losing revenue

Sale and clearance items were scattered across the site with no central place to browse them. For bargain shoppers, that was a real pain point.

The goal: a buying journey built for our bargain shopper that raises conversion and order value while cutting abandonment and time on page.

Bargain Cave shop-by-category landing page
02 · What I did

So I designed for one person first: Wade, the bargain shopper

Wade’s goals and needs shaped the wireframes: browse by category, see the savings, and know what kind of deal each item is.

Persona: Wade the bargain shopper
03 · What I tested

Then I tested whether the callouts, pricing, and even the name helped people find a deal

  • Did a more detailed landing page make it easier to reach products of interest?
  • Did “You saved $X.XX” callouts and Sale or Clearance banners help people choose what to look at?
  • Was a price range clearer than “Starting at $X.XX”?
  • How do shoppers define Sale, Clearance, Rebate, CLUB Offer, and Backorder?
  • What would shoppers call this section: Outlet, Uncle Buck’s Outlet, or Bargain Cave?
Usability testing results, including a System Usability Scale score of 81.3
04 · Final designs

The Bargain Cave launched on bassproshops.com as the home for every sale and clearance item

05 · Business impact

Within two days, Bargain Cave was carrying a real share of the business

Day two after launch on bassproshops.com, compared with the whole site.

11.7%Of all orders

Deal shoppers finally had one place to go, and they bought.

11.4%Of all site visits

37,853 visits in a single day.

9%Of total revenue

$39,413 in one day from sale and clearance items.